I design, develop, and produce innovative digital and real-world experiences.

Marriott Mobile App

One of the top revenue generating apps in the Apple App Store, the Marriott Bonvoy App provides a fluid e-commerce experience for guests, but also delivers industry leading digital guest services with mobile key, mobile chat, food & beverage ordering and delivery, and personalized content streams based on the guest.

  • 5MM+ monthly active users

  • Over $7 billion in annual revenue

  • 65%+ consistent YOY growth

  • 4.9 stars in App Store (up from 1.5)

  • 7,000+ hotels

  • 30 brands

Mobile and Digital Guest Product Ecosystem

With the Marriott Mobile App as the core travel companion, we created an entire suite of digital products, with the guest at the center. From app to web, from Apple Watch to TV, we provide ways for over a million guests a day to make the most out of their stay.

The result has been unprecedented growth in guest satisfaction and intent to recommend scores, as well as repeat bookings.

Sheraton Reinvention

Sheraton’s ability to deliver thousands of Signature Moments to thousands of guests on thousands of individual journeys across 500 Sheraton properties—day in, day out—is made possible through digitally-enabled orchestration.

In order to showcase the power of integrating our Internet of Things (IoT) systems into our hotels to users, owners, and associates, we constructed two prototype rooms, and integrated interactive presentations of lighting systems, curtain and drape systems, TVs, interactive mirrors, a mini-fridge with a full HD display, air and water temperature settings, all controlled by an Amazon Alexa.

IoT Lab

Introduce your brand

Take a minute to write an introduction that is short, sweet, and to the point. If you sell something, use this space to describe it in detail and tell us why we should make a purchase. Tap into your creativity. You’ve got this.

See more selected work